1.Introduction

Overview: This Privacy Policy governs the manner in which YKZofficial ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "users") of the YKZofficial.com website ("Website"). This Privacy Policy applies to the Website and all products and services offered by YKZofficial

 

YKZofficial is committed to protecting and respecting your privacy. This privacy policy discloses the personal privacy practices for the website at www.ykzofficial.com ( "YKZ" ) – what information we collect and process through YKZ.

Acceptance: By accessing or using the Website, you signify your acceptance of this Privacy Policy. If you do not agree with our practices, please do not use the Website.

 

While we take reasonable steps to protect your personal information once it is in our possession, YKZ cannot ensure or warrant the security of any information you transmit to us before it reaches us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.

2.Collection, Use, and Disclosure of Information

At YKZofficial.com, we may collect certain personal information about you under specific circumstances.

 

2.1 Collection of Information

2.1.1 Information You Provide to YKZ

 

When you provide us with information, we may collect and process the following data:

Contact Information:

Your name

Address

Phone number

Email address

Purchase Information:

Delivery address

Details of Purchases:

Information about the goods purchased and quantities.

Complaint Information:

Details of any complaints related to YKZofficial or goods and services purchased through YKZofficial.

Account Information:

In certain cases, we may require identification verification for after-sales services when you apply for them.Copies of any correspondence with us, including verification information if you contact our customer service department via chat, telephone, or email.Information about transactions and communications over YKZofficial, including types and specifications of goods sold and purchased, pricing, delivery information, and any dispute records and communications between you and YKZofficial.

 

2.1.2 Information Collected Automatically

 

During each of your visits to YKZofficial, we will automatically collect the following information:

Details of Buying and Browsing Activities: We gather information from your device, such as IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), browsing patterns, and interactions with YKZofficial and its available goods and services.

Visitor Information: We also collect information about YKZofficial visitors, including browser software, operating system, software, and hardware attributes, pages viewed, number of sessions, and unique visitors. Some of this information may be collected using cookies and similar tracking technology. For information about cookies, please refer to https://www.cookiesandyou.com/. Where required by applicable law, we will seek your prior consent to collect information using cookies and similar tracking technologies. Additionally, we may derive or collect inferences about you based on your buying and browsing activity information and other collected data.

 

2.1.3 Information Received From Third Parties

 

We may obtain personal information about you from third parties, including our related companies, business partners (e.g., YKZ.LTD), your representatives, and public sources. If you choose to register for a YKZofficial account via a social media account, we may also receive information from social media platforms. The information received will depend on your privacy settings with the platform and typically includes basic public profile details like your social media username, nickname, profile picture, name, email, social media accounts (e.g., Facebook, Twitter, Instagram, Youtube), and country. Additionally, payment information such as credit card numbers or similar payment/transaction accounts you intend to use for purchases may be collected.

2.2 How We Use Your Personal Information

 

We collect and utilize your personal information for the following purposes:

Providing Services: We use your personal information to provide and administer our services, including setting up log-in IDs and payment/transaction accounts.

Payment Processing: Your information is used to process payments and refunds for your transactions on YKZofficial.

Personalization: We improve and personalize your YKZofficial experience by tailoring marketing and advertising based on your usage patterns, browsing history, and order records.

Record Maintenance: Your personal information helps us maintain and update our records, verify your identity, and protect our legal interests.

Customer Service: We use your information to provide customer service support, address your queries, feedback, and manage claims and disputes.

General Services: Your data facilitates general YKZofficial services, such as facilitating communication between buyers and YKZofficial, processing transactions, and providing delivery services.

Membership Benefits: For registered members, we offer relevant membership benefits, such as membership offers, coupons, and exclusive member prices.

Product Warranty: We verify your identity and purchases for product warranty or other after-sales claims.

Research and Analytics: We conduct research and analytics to enhance the security of YKZofficial, improve website content and layout, and refine our product offerings and services.

Targeted Advertising: Cookies or similar technologies may be used to deliver advertising based on your browsing activities and interests (see section 5. COOKIES below for more information).

Anonymous Click Stream Data: We may use anonymous click stream data to assist our advertisers in delivering better-targeted advertisements.

Marketing Communications: With your consent, we may use some of your personal information for ongoing e-commerce promotions and telemarketing activities, including sending marketing and promotional materials periodically.

Other Permitted Purposes: We may use your personal information for other purposes allowed by applicable data protection laws, provided they are not incompatible with the disclosed purposes.

Opting Out: You have the option to stop receiving marketing communications by following the instructions at the bottom of newsletters or communications or by contacting us as detailed below.

We are unable to perform the above functions without your personal information. Your consent allows us to utilize certain personal information for marketing purposes, but you may choose to opt-out of receiving such communications at any time.

2.3 How We Share Your Personal Information

 

We may share your personal information with third-party service providers who assist us in various aspects of our operations, such as payment processing, marketing, data analysis, IT support, archival, auditing, legal services, delivery, and more. Some of these third-party providers may be located in the USA, EU countries, and other countries. We disclose personal information to the following categories of recipients:

 

YKZofficial Group Entities and Affiliated Companies: We may share your personal information with YKZofficial group entities and affiliated companies, as well as their designated service providers. These entities work with us to provide processing services, including software, tools, systems, and messaging services, as described in this Privacy Policy.

Business Partners: If required by applicable data protection laws and with your consent, we may share your information with our business partners who provide marketing and advertising services. These partners, such as Google, Facebook, and analytics service providers, use the data to tailor the content you see when visiting YKZofficial for analytics and advertising purposes. Their processing activities are governed by their respective privacy policies.

Payment Service Providers: We disclose information to payment service providers who offer payment processing services. These providers have their own privacy policies that govern their activities.

Logistics Partners: For efficient delivery services to both buyers and sellers, we share information with logistics partners. These partners also facilitate product returns, exchanges, and warehousing services for sellers.

Customs Agents: In relevant cases involving international sales and purchases, we may share information with customs agents for customs clearance purposes to support buyers.

Cloud Computing and Hosting Services: To provide cloud storage services, we may share information with cloud computing or other hosting service providers.

Warranty Service Providers: Upon a buyer's request, we share information with warranty service providers to offer product warranty services.

Customer Service Support Providers: To provide after-sale services and customer support, we may share information with customer service support providers.

Professional Advisers and Law Enforcement: In certain circumstances, we may disclose your personal information to our professional advisers, law enforcement agencies, insurers, government, regulatory organizations, or other entities to comply with applicable laws, exercise legal rights, defend our interests, or protect vital interests of individuals.

Business Transactions: If any part of our business is involved in an actual or proposed purchase, merger, or acquisition, we may share your personal information with the actual or potential buyer and its agents and advisers. However, we will inform the buyer that they must use your personal information solely for the purposes disclosed in this Privacy Policy.

Consent-Based Disclosure: We may share your personal information with any other person with your explicit consent.

3.Data Retention

We will preserve your personal information through the following means:

 

• Retention for Enquiries: After you have made an inquiry, we may hold onto your data for a reasonable duration to address any subsequent questions or concerns.
• Retention in Accordance with Legal and Regulatory Obligations: We will uphold your data for as long as a legitimate business need exists, to provide our services or products to you, as dictated by applicable laws or as permitted by relevant regulations.

The duration for which we keep your data will also be influenced by how you utilize our website, whether you are logged in as a member or visiting our website as a guest, and the purpose for which the information you provide to us is used. For instance, if you have registered as a member, certain data may be retained for a period after the termination or deletion of your account to comply with pertinent laws or in the event of potential disputes.

 

4.Information Transaction

We engage in global information sharing, both internally among YKZofficial affiliates and externally with our partners and those you connect and interact with worldwide, as outlined in this policy. Your information may, for instance, be transferred, transmitted, stored, and processed in the United States or other countries beyond your place of residence, for the purposes described in this policy. These data transfers are essential to offer the services provided by YKZofficial and to operate and deliver our Products to you on a global scale. We employ standard contractual clauses, rely on the European Commission's adequacy decisions pertaining to specific countries where applicable, and obtain your consent for these data transfers to the United States and other countries.

 

5.Personal Information Rights

In accordance with relevant laws, you may possess rights concerning access to your personal information held by us and other entitlements. If you are an EU Visitor, please refer to section 10. EU VISITORS below for additional details. If you are a California Visitor, please see section 10. CALIFORNIA VISITORS below for further information.

6.Cookies

6.1 What are Cookies?

A cookie is a tiny data file that certain websites place on your hard drive when you visit them. It can contain information like a member ID, enabling the site to track the pages you've visited. Cookies typically assign a unique number to the user, relevant only within the website that assigned it.

 

6.2 Types of Cookies We Collect

Please refer to Section 2 of this Privacy Policy for comprehensive details regarding the types of information we collect.

 

6.3 Why We Use Cookies

We utilize cookies, pixels, and other technologies collectively referred to as "cookies" to achieve the following:

Recognizing You: Cookies help us recognize you when you sign-in, enabling us to provide personalized product recommendations, customized content, and other tailored features and services.

Managing Preferences: Cookies keep track of your specified preferences, allowing us to honor choices such as displaying interest-based ads or other settings.

Shopping Cart: We use cookies to keep track of items stored in your shopping cart.

Research and Diagnostics: Cookies assist in conducting research and diagnostics to enhance the content, products, and services on YKZofficial.

Enhancing Security: Cookies play a role in improving security measures.

Relevant Content and Ads: By using cookies, we deliver content, including ads, that align with your interests on both YKZofficial sites and third-party sites.

Performance Analysis: Cookies enable us to measure and analyze the performance of our services.

 

6.4 Other Tracking Technologies

 

In certain instances, third parties may utilize cookies and other technologies such as web beacons and JavaScript on the YKZofficial website, primarily for online services like banner advertising, website analytics, and surveys. These technologies enable them to collect information about your website usage, including your computer's IP address, which may be stored in the United States or other countries. Through the use of these technologies, these third parties can deliver customized advertising content, assess the effectiveness of their advertising efforts, analyze users' interactions with the YKZofficial website and other websites, and offer additional services related to website activity and internet usage. If required by law or for the purposes of data processing, these third parties may transfer the information they collect to other entities. Some of the services we may use from time to time include Google Analytics and Hubspot:

 

Google Analytics: This website uses Google Analytics, an internet analytics service provided by Google, Inc. ("Google"). Google Analytics employs "cookies," which are text files stored on your computer, to analyze how you use the site. The information generated by the cookie regarding your website usage will be transmitted to and stored by Google on servers in the United States. In certain cases, your IP address will be truncated by Google within an EU member state or another EEA state before being sent to the US if this website anonymizes IP addresses. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google uses this information to evaluate your website usage, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google will not combine your IP address with any other data held by Google. Please note that on this website, Google Analytics is supplemented by "gat. _anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking). For more details about Google Analytics, you can visit Google's information page.

 

Hubspot: We utilize Hubspot, a customer relationship management tool, to collect Customer Personal Data and Program information, enabling us to onboard and manage customers and provide the Services. Hubspot is self-certified under the US-EU Data Privacy Shield and is subject to a Data Processing Addendum with us, including EU Standard Contractual Clauses, allowing processing to occur in the United States. For more information, please refer to Hubspot's Privacy Policy. HubSpot Analytics uses cookies and beacons to track the duration of time Customers and potential Customers spend on our Site, the marketing pages they visit, the marketing offers they respond to, and a visitor's identity to improve our customer education material, set up accounts, and provide the Services. To view a description of all HubSpot cookies, you can refer to their site and review Hubspot's Cookie Policy.

 

Users should be aware that YKZofficial cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for YKZofficial. You can find more details in the privacy policies of those third-party services on their respective websites, including information on how to opt-out of certain practices.

 

6.5 Managing Cookies

 

You have control over the acceptance of cookies by configuring your browser's privacy settings when accessing YKZofficial or adjusting the "privacy setting" on your device.

By using this website, you agree to the processing of data about you by Google as described above. You have the option to choose whether to accept or reject cookies. For instructions on opting out of Google Analytics, please refer to their provided guidelines.

Similarly, by using this website, you agree to the processing of data about you by Hubspot as outlined above. You have the right to decide whether to accept or reject cookies. Instructions on how to opt out of Hubspot are available for your reference.

If you prefer not to have information collected via cookies, most browsers offer a simple procedure to enable or disable the cookie feature. However, it's essential to acknowledge that cookies may be necessary to provide certain features, such as customized information delivery, available on the YKZofficial website.

7.Privacy of Children

YKZofficial does not offer products for sale directly to children. Our products are intended for purchase by adults, including children's products. If you are under the age of 18, you may only use YKZofficial Services with the involvement and permission of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of their parent or guardian. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact support@YKZofficial.com to have the information removed.

 

8.Security Measures

YKZofficial employs a range of security measures to ensure the safety of your personal information. User contact information is securely stored behind a "firewall" and is accessible only to a limited number of authorized employees with special access rights to production systems. We exclusively store personal information in electronic format.

To adhere to the highest PCI-DSS standards, credit card numbers are not retained in our systems. When making purchases on YKZofficial, your financial details are verified and processed by reputable third-party payment providers such as Paypal or 2checkout (now Verifone). For more details on their privacy policies, please refer to their respective websites.

Your account's personal information is protected by your password. If you wish to modify your personal details, you can do so through the YKZofficial member account page. To ensure security, you will need to provide a valid member ID and password for authentication before making any changes. For added protection, your password information is encrypted and remains entirely confidential, even to our customer service team. We strongly advise against disclosing your password to anyone.

While we implement appropriate technical and organizational measures to safeguard the information we hold for you, it is essential to note that no data transmission over the internet or any wireless network can be guaranteed to be completely secure. Consequently, while we strive to protect your data, we cannot guarantee the absolute security of information transmitted over the internet.

9.Changes to This Privacy Policy

Please make it a habit to visit our website regularly to stay informed about any recent updates to the Privacy Policy. Unless explicitly stated otherwise, the current Privacy Policy governs all information we have concerning you and your account.

10.Visitors From the European Union (EU)

This section pertains to individuals based in the European Economic Area (EEA), which includes the UK in the event of its departure from the European Union. YKZofficial Private Limited is the data controller for your personal information. Personal data of European data subjects is initially processed in Ireland and then transferred for storage in the US and Canada in compliance with the GDPR. Personal data of non-European residents is processed and stored in the US and Canada. For contact details, please refer to section 12. CONTACT US below.

 10.1 Legal Basis for Data Processing

We handle individual data for the intentions outlined in this Privacy Policy. The lawful foundation for processing your personal information will vary depending on the specific context in which we gather it, but it will encompass situations where it is:

• Essential for the execution of an agreement between you and YKZofficial.
• Obligatory to adhere to legal obligations (e.g., to conform to relevant accounting regulations and make compulsory disclosures to law enforcement).
• Vital for our valid interests, provided they do not outweigh your rights.
• Based on your consent.

If we gather and utilize your personal data based on our lawful interests (or those of any third party), this interest will typically involve operating our website and services, managing our interactions with you, and communicating with you as necessary to deliver our services to you. Additionally, it serves our legitimate commercial interest, for example, when addressing your inquiries, enhancing our website and services, and conducting marketing activities. We may have other legitimate interests, and if applicable, we will explicitly clarify those legitimate interests to you at the relevant time.
Should we request you to provide personal information to meet a legal obligation or enter into a contract with you, we will explicitly communicate this during the relevant occasion and inform you whether the provision of your personal information is mandatory or optional (as well as the potential consequences if you choose not to provide your personal information). In certain cases, providing us with personal information as described above may be obligatory for us to offer you all of our services and enable you to access all features of our website.
If you have any inquiries or require further information regarding the legal basis on which we collect and use your personal information, please reach out to us using the contact details provided in section 12. CONTACT US below.

10.2 International Transfers of Personal Information

While delivering the services via our platform YKZofficial, we will conduct international transfers of your personal information to countries beyond the European Economic Area (EEA), including the United States, Russia, and China. (Refer to section 4 INFORMATION TRANSACTION for more details.)

10.3 Your Data Protection Rights

You possess the following rights regarding your personal information, and you can exercise them at any time by reaching out to us using the contact details provided in section 12. CONTACT US below:

• The right to access, rectify, update, or request the deletion of your personal information.
• The right to object to the processing of your personal information when it is based on our legitimate interests.
• The right, under certain circumstances, to request the restriction of processing or the portability of your personal information.
• The right to opt-out of receiving newsletters and marketing emails from us at any time. You can exercise this right by clicking on the "unsubscribe" link in the marketing emails we send you.

If we have collected and processed your personal information based on your consent, you have the right to withdraw your consent at any time. Such withdrawal will not affect the lawfulness of any processing carried out before your withdrawal, nor will it impact processing based on other lawful grounds besides consent.

The right to lodge a complaint with a data protection authority regarding our collection and use of your personal information. For more information, please contact your local data protection authority.

We handle all requests received from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

If you become aware of any changes or inaccuracies in your information, please inform us so that we can update or correct our records.

11.CALIFORNIA VISITORS

This disclosure page ("Disclosure") regarding the California Consumer Privacy Act ("CCPA") complements our Privacy Policy and is effective as of January 1, 2021. Please note that these disclosures are not applicable to information not processed under the CCPA.

In the previous 12 months, we have collected, utilized, and/or disclosed categories of personal information as described in Section 1 of our Privacy Policy.

We share personal information as outlined in our Privacy Policy, including allowing third-party analytics and advertising service providers to gather information through cookies and similar technologies. We do not consider this as a sale of personal information under state law, although you do have the choices described in this Privacy Policy.

You have the right to request information about our collection and usage of personal information, as well as access to your personal information. Additionally, you have the right to request the deletion of personal information in certain circumstances. We will not apply different prices or provide varying service quality unless such differences are linked to your information or permitted by law.

To exercise your rights, you or your authorized agent can contact us using the contact details provided in section 12. CONTACT US below. Upon receiving your request, we may verify it by requesting information sufficient to confirm your identity, which may include verifying details about your website usage.

12. Contact Us

Email: support@YKZofficial.com

Our primary objective is to ensure that our privacy policy consistently complies with all legal requirements to safeguard and uphold your privacy.

Please don't hesitate to reach out to us using the contact information provided below if you have any questions regarding this privacy policy, YKZofficial's practices concerning personal information, or if you have any inquiries or concerns related to your interactions with the YKZofficial website or the way we handle your information. If you express any concerns that we have encroached upon your privacy, we will promptly respond, informing you of the responsible party and the expected response time.

You can also use the contact details below to get in touch with us if you wish to access or rectify any personal information we have on record for you. Please note that we may need to verify your identity for security purposes. If we deny any request for access or correction of personal information, we will provide the reasons behind our decision. If we decide not to make a requested correction to your personal information, you may request that we include your request alongside the information.